SALGUERO-ALCALA , G. K. .; BENITES-ZUÑIGA , J. L. . The lights and shadows of the process of attention of public entities in the framework of the modernization of the state. Revista Iberoamericana de educación, [S. l.], 2021. DOI: 10.31876/ie.vi.91. Disponível em: https://www.revista-iberoamericana.consultorioampuero.com/index.php/es/article/view/91. Acesso em: 15 aug. 2026.